Genesys Cloud - Main

 View Only


Discussion Thread View

  • 1.  edges

    Posted 24 days ago

    Hello I need to know what is the operating system used on the edge and how can i know the edge model 


    #Telephony

    ------------------------------
    Osama Issa
    Fourth Dimension Systems LLC
    ------------------------------


  • 2.  RE: edges

    GENESYS
    Posted 23 days ago

    You can determine the model per the following article - https://help.mypurecloud.com/faqs/can-determine-version-number-edge-standard-within-genesys-cloud/

    You should also be able to determine the OS via API. For more information see - 

    https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=43960d34-dc81-4b0b-bef7-50c8efa5663b&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4



    ------------------------------
    Donald Huovinen
    Genesys - Employees
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources