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  • 1.  efax Integrtion

    Posted 2 days ago

    Is it possible to integrate efax into Genesys Cloud and particularly on a GC1 licence and If so how would it be done ?. Would it be done through the AppFoundary ?. 


    #ArchitectureandDesign
    #Integrations

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    Richard Craig
    British Telecommunications PLC
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  • 2.  RE: efax Integrtion

    Posted 2 days ago

    How about having eFax receive the fax and send to an email address in Genesys to route to a queue.  On the outbound, I don't see how it could be used. 



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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