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  • 1.  Embedded Framework Issue

    Posted 06-28-2019 08:56
    Edited by Angelia Harper 06-28-2019 08:56
    No replies, thread closed.
    Is anyone else using an Embedded Framework with PureCloud? We are having issues with an interaction alerting then once it is picked up, it will continue to ring for 1-2 minutes even while the caller and the agent are connected. My dev forum post is below. 

    https://developer.mypurecloud.com/forum/t/embedded-framework-behavior-question/5417
    #Integrations

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    Angelia Harper
    Avtex
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