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  • 1.  Enable BYOC via API

    Posted 06-05-2025 18:17

    igkouv | 2020-07-20 09:49:46 UTC | #1

    Hello,

    I want to enable BYOC so the default settings to appear ( 2 virtual edges, edge group, site). Could you please help me with the steps I should do?

    Thank you


    Jerome.Saint-Marc | 2020-07-20 12:22:26 UTC | #2

    Hello,

    I am not sure what you mean by enabling BYOC.

    If you are referring to BYOC Cloud, the 2 virtual edges and the edge group will be automatically created and added into the customer's purecloud organization once the customer purchases the BYOC Cloud option/license. Purchasing BYOC Cloud cannot be done via API. https://help.mypurecloud.com/faq/how-do-i-purchase-byoc-cloud/

    Regarding the rest of the configuration (location, site, trunk, ...), you can see the necessary steps here: https://help.mypurecloud.com/articles/about-byoc-cloud/ There is an available tutorial that shows how to do this via API (via NodeJs): https://developer.mypurecloud.com/api/tutorials/provisioning-telephony/index.html?language=nodejs&step=1

    Regards,


    igkouv | 2020-07-20 14:45:05 UTC | #3

    Hello,

    If we assume that the BYOC Cloud has been purchased, is there any way via API to know if the BYOC is enabled?


    Jerome.Saint-Marc | 2020-07-20 15:05:03 UTC | #4

    When BYOC Cloud is purchased, it is "enabled" (automatically).

    If your question is to check via API if BYOC Cloud has been purchased, you should see an entity { "id": "byoc" } when requesting a GET/api/v2/authorization/products


    system | 2020-08-20 15:05:04 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8334