Elia_Diez | 2019-12-02 10:26:32 UTC | #1
Hello, I have a doubt, when realizing a webservice against an api. It indicates to us that I am not authorized. I pass the context id.
84853c79-43ce-4e09-825c-e96044610bb2 fc6eda89-4216-462b-ab0e-ba2ca25e0eed
Regards,
Elia_Diez | 2019-12-02 10:26:48 UTC | #2
You can review it.
Thnx
Jason_Mathison | 2019-12-02 12:53:46 UTC | #3
The remote webservice is returning 403. This could indicate that the credentials are invalid, or that the provided credentials are not authorized to perform the operation the data action is attempting.
I recommend testing the same credentials and route in a tool like Postman to work through any credential issues. If everything works in postman try this troubleshooting page: https://help.mypurecloud.com/articles/custom-action-fails-for-unexpected-reason/
--Jason
system | 2020-01-02 12:53:47 UTC | #4
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