skansakar | 2016-07-26 13:20:35 UTC | #1
I am trying to change the presence for a user but keep getting Status 405. (See below)
When I try to change the presence from Postman it seems to work fine.
Do you know what could be wrong?
09:24:00,153 ERROR [stderr] (MSC service thread 1-5) SLF4J: Actual binding is of type [org.slf4j.impl.Log4jLoggerFactory] 09:26:10,127 ERROR [stderr] (GT-X UniversalControllerqdof2tjw0G4Buh6lXegS6Rdc.localhost-ekp1) Exception when calling PresenceApi#patchUserIdPresencesSourceId 09:26:11,465 ERROR [stderr] (GT-X UniversalControllerqdof2tjw0G4Buh6lXegS6Rdc.localhost-ekp1) com.mypurecloud.sdk.ApiException: {"status":405,"code":"method not allowed","message":"HTTP 405 Method Not Allowed","contextId":"557438bc-782d-4f6c-8c6d-cc66462895c5","details":[],"errors":[]} 09:26:11,469 ERROR [stderr] (GT-X UniversalControllerqdof2tjw0G4Buh6lXegS6Rdc.localhost-ekp1) at com.mypurecloud.sdk.ApiClient.invokeAPI(ApiClient.java:627) 09:26:11,471 ERROR [stderr] (GT-X UniversalControllerqdof2tjw0G4Buh6lXegS6Rdc.localhost-ekp1) at com.mypurecloud.sdk.api.PresenceApi.patchUserIdPresencesSourceId(PresenceApi.java:305)
tim.smith | 2016-07-26 13:22:13 UTC | #2
Can you show me a code snip of your code where you're doing this?
skansakar | 2016-07-26 13:34:00 UTC | #3
Sure. I have tried various combinations- including sample code @ https://developer.mypurecloud.com/api/rest/client-libraries/java/latest/PresenceApi.html#patchUserIdPresencesSourceId but keep getting the same error.
Current code:
PresenceApi apiInstance = new PresenceApi(); UserPresence body = new UserPresence(); body.setPrimary(true); body.setMessage("a message about my presence"); body.setPresenceDefinition(getPresenceDefinitionFromName(state)); System.out.println(MODULE_NAME + "Body: "+body.toString());
try { UserPresence result = apiInstance.patchUserIdPresencesSourceId(uniqueUserId, PureCloudChannelProviderConstants.PRESENCESOURCEID, body); System.out.println(MODULENAME + result);
} catch (ApiException e) { System.err.println("Exception when calling PresenceApi#patchUserIdPresencesSourceId"); e.printStackTrace(); }
tim.smith | 2016-07-26 15:04:41 UTC | #4
Ugh. The short answer is that the Jersey HTTP client doesn't support the PATCH method and they are refusing to fix it. Working on figuring out a workaround for the SDK.
pierrick | 2016-08-01 19:35:20 UTC | #5
Should be fixed with this: https://developer.mypurecloud.com/forum/t/sdk-update-down-with-jersey-all-hail-apache/187/1
system | 2017-08-28 19:25:35 UTC | #6
This post was migrated from the old Developer Forum.
ref: 177