Certification and Training

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  • 1.  Exam Preparation for Architect

    Posted 11-25-2023 10:48

    Hi there,

    Is there an exam preparation (ILT) course for Genesys CX Architect like there is for the professional certification ?

    Thanks.


    #Certification
    #GenesysCloud
    #Training

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    Olu Oguntuga
    Individual Only Contact Account
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  • 2.  RE: Exam Preparation for Architect

    Posted 11-26-2023 23:31

    Hi Olu,

    Sure, there is.

    Here are some helpful links:

    1. Genesys Architect
      2. Genesys Cloud CX: Architect (would work if you have genesys beyond subscription)

    Reply if you have any further queries.



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    Ashiesh Sharma
    BT plc
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  • 3.  RE: Exam Preparation for Architect

    Posted 11-27-2023 07:20

    I took this course last week! It was amazing 



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    Kaio Mathias
    Orange SA
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  • 4.  RE: Exam Preparation for Architect

    Posted 11-28-2023 01:09

    Thanksd for your response Ashiesh,

    I do have an active Genesys Beyond subscription. However, I can not find the course in the catalog.

    I can only find the preparation course for the professional and inbound voice consultant. Not the preparation course for the Architect exam.

    Am I missing something here?

    Can someone send me the link, so I can enroll for it please ?



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    Olu Oguntuga
    Individual Only Contact Account
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  • 5.  RE: Exam Preparation for Architect

    Posted 11-28-2023 01:57
    Edited by Vaun McCarthy 11-28-2023 01:57

    https://beyond.genesys.com/explore/course/genesys-cloud-cx-architect



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    Vaun McCarthy
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  • 6.  RE: Exam Preparation for Architect

    Posted 11-28-2023 02:20

    Thank you.

    The link is for the actual course. I already have that.

    What  I am looking for is the preparation course for the Architect certification exam.

    See below link which is for the Professional Certification exam.  A one-day course that prepares you for the exam. I am looking for something like that for Architect exam if it exist.

    Find the right training for you | Genesys Beyond



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    Olu Oguntuga
    Individual Only Contact Account
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  • 7.  RE: Exam Preparation for Architect

    Posted 11-28-2023 03:46

    Hi Olu,

    The link I shared was for the eBook + lab. if you complete this (especially Labs); you'll be good to go for the Architect Exam.
    In case you're looking for an ILT, here's a link:
    https://beyond.genesys.com/explore/course/genesys-cloud-cx-architect

    (Access to ILT depends on your subscription)

    Thanks



    ------------------------------
    Ashiesh Sharma
    BT plc
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  • 8.  RE: Exam Preparation for Architect
    Best Answer

    GENESYS
    Posted 11-28-2023 06:54

    Hi,

    Currently, we don't have a preparatory course or 1 day ILT class for the Genesys Cloud Developer (GCD) and all Specialist exams. 

    Regards,

    Gomathy,

    Certification Team.



    ------------------------------
    Essakki Gomathy
    Genesys - Employees
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  • 9.  RE: Exam Preparation for Architect

    Posted 11-28-2023 07:39
    Thank you for the response Gomathy.

    I just wanted to be sure.

    Regards

    Olu






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