Hi Sarah,
The following should answer all your questions regarding exam policies:
https://beyond.genesys.com/explore/certification/taking-a-certification-exam#KORNote near the bottom of the page(just above the
Rescheduling an Exam section) it states:
"Note: No test aids, including access to help.genesys.com, are permitted in Genesys exams."
This includes No books, Notes, or access to the eBook
Hope this helps
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Pete Schroeder
HMC3 LLC
Senior Contact Center Engineer (Technical Lead)
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Original Message:
Sent: 11-29-2022 13:09
From: Sarah Johnston
Subject: Exam Rules - Open book? Notes?
I'm having a very difficult time finding any information outside of posts for what is or is not allowed to be used during the Exams. I am preparing to sign up for the Implementation exam, however where in the actual training site or data is there a list of what you may use during the exam? Open book is referenced in this community, but i cannot find verification of that. Open book as in the ebook from the course? Open book as in my own notes?
I am also only able to find a very short prep cbt that has only a few questions. Is there another cbt for practice?
#Certification
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Sarah Johnston
ComPsych Corporation
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