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  • 1.  Export Panel Enhancements Temporarily Disabled

    GENESYS
    Posted 17 days ago

    Hello Genesys Community,

    We are temporarily disabling the following features:

    Export panel enhancements (DARAR-I-1389)

    Edit and rerun scheduled exports (ANLS-I-1031)

    These features were just released this week.  We anticipate that we will be reenabling them within the next two weeks.

    Thank you.


    #Reporting/Analytics

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    Greg Cole
    Genesys - Employees
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  • 2.  RE: Export Panel Enhancements Temporarily Disabled

    Posted 17 days ago

    Hi Greg,

    Yesterday this feature was released and our customers were praising GC for the enhancements, today we are being complained about by our customers!

    For the feature release to the official environment, can the GC test carefully, not all customers can accept a forum to discuss the recycling, if you want to disable, should also be compared to the release note notice to apologise!

    Eric



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    Eric Chang
    Grandsys Inc.
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