DavidST | 2022-02-16 15:21:58 UTC | #1
Hello everyone!
We wonder if there is a way to export all the content of a JOB ID to a JSON file. Currently, we make a POST request to this endpoint /api/v2/analytics/conversations/details/jobs with the required values. Genesys returns a JOB ID and we use the JOB ID to consult page by page and save that information locally as JSON file. However, this process is time and resource consuming for historical data.
Has anyone accomplished this process in a better way? or is there a Genesys tool that we can use?
Thank you,
David.
system | 2022-03-19 15:22:36 UTC | #2
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