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Extension points to customize screen pop (Salesforce)

  • 1.  Extension points to customize screen pop (Salesforce)

    Posted 06-05-2025 18:50

    Caue_Antonacci | 2021-04-01 13:19:37 UTC | #1

    Has anyone ever use the extension point to customize a screenpop on Salesforce?

    i want to Customize the screenPop based on the return of the Webservice that would be a Salesforce ID.

    The interactions are of the Chat type, which I understand that by default this would not be possible.

    Does anyone know how I could customize this ScreenPop?

    Thanks


    system | 2021-05-02 13:19:40 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10476