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  • 1.  External Contacts - division awareness

    GENESYS
    Posted 06-22-2023 11:40

    Hello! We need your help answering a few, quick questions before we can finalize our development plan to enable division awareness for Externalk Contacts. Please take 1-2 minutes to answer our survey. Thank you!


    #PlatformAdministration

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    Becky Powell
    Director, Product Management
    Genesys - Employees
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  • 2.  RE: External Contacts - division awareness

    NEW MEMBER
    Posted 16 days ago

    Hi Becky,

    This has become a critical feature we are in need of. Is this something that is planned or in development?

    Is there an idea out there where I can vote for this to be implemented?

    Thanks, 

    Amanda



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    Amanda Marshall
    Keypath Education LLC
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