Beyond is excited to share the recording of last week's webinar on External Contacts with a sneak peek at the Event Data Platform, available for free until Thursday, June 12th!
In this webinar recording, Genesys experts provide a practical overview of the External Contacts feature, managing external contact data, and leveraging key features to support identity resolution and customer insights. In this session, you'll see demonstrations showing you how to manage, customize, and expand your repository of customer data using External Contacts.
You will need a Beyond account to access the webinar recording.
No Beyond account? No problem!
If you don't already have an active Beyond subscription, you can sign up for Beyond's complimentary Genesys Cloud Core subscription. It's free!
But wait, there's more…
The Genesys research teams often run activities to improve our products based on customers' feedback. If you are interested in sharing your feedback or participating in future user research sessions on External Contacts, please complete this short form.
#GenesysCloud#Training------------------------------
Lindsay Scarpaci
Product Manager, Genesys Beyond
Genesys - Employees
lindsay.scarpaci@genesys.com------------------------------