Legacy Dev Forum Posts

 View Only

Sign Up

External tag of conversation of direction outbound

  • 1.  External tag of conversation of direction outbound

    Posted 06-05-2025 18:26

    Cindy | 2023-06-21 16:00:16 UTC | #1

    Hi team,

    How can register an external tag of conversation of direction outbound?

    We see that API /api/v2/conversations/{conversationId}/tags returns a http 500 internal.server.error

    Best regards


    charlie.conneely | 2023-06-26 13:22:37 UTC | #2

    Hi Cindy

    Please open a case with Genesys Cloud care to investigate. 5xx errors cannot be investigated via the forum.

    -Charlie


    system | 2023-07-26 13:23:24 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20587