Marc2 | 2020-07-14 17:21:41 UTC | #1
Hi, I would like find a way to extract ALL of our EXTERNAL contacts. There are close to 4 million external contacts.
I have try the workaround that involves filtering the names by letters, however, some individual letters like "a" retrieve more than 40,000 external contacts. So, this approach doesn't work given that the limit imposed by the API is 2,000.
Only for clarification, the following is the API I have tried so far:
https://api.mypurecloud.com/api/v2/externalcontacts/contacts/?q=a&sortOrder=firstName,lastName&pageSize=100&pageNumber=1
Are there other ways to get the full list of external contacts?
Thanks.
tim.smith | 2020-07-14 17:53:03 UTC | #2
Unfortunately, there is no way to access or export the full list of external contacts. The best you can do currently is search using very generic queries, aggregate the results, and remove duplicates. You can request new features and share your use case at https://purecloud.ideas.aha.io/ideas.
system | 2020-08-14 17:53:07 UTC | #3
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