Genesys Cloud - Main

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks

I was playing around with Google Gemini a couple weeks ago in regards to this. I gave it the YAML export of one of my flows and asked it to make me a chart. It generated a pretty nice looking chart in Mermaid Chart. I wasn't familiar with it before that. It looks like an interesting tool, though. Gemini actually summarized my flow very nicely. It just showed the basic call flow while hiding some of the more complex logic that Attendant used to accomplish it. I'm guessing you could get it to show you more/less detail if you adjust your prompt. I haven't had time to experiment further.

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks

I was playing around with Google Gemini a couple weeks ago in regards to this. I gave it the YAML export of one of my flows and asked it to make me a chart. It generated a pretty nice looking chart in Mermaid Chart. I wasn't familiar with it before that. It looks like an interesting tool, though. Gemini actually summarized my flow very nicely. It just showed the basic call flow while hiding some of the more complex logic that Attendant used to accomplish it. I'm guessing you could get it to show you more/less detail if you adjust your prompt. I haven't had time to experiment further.

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks

Thank you Dave, Ill give this a go and see how it works.

I was playing around with Google Gemini a couple weeks ago in regards to this. I gave it the YAML export of one of my flows and asked it to make me a chart. It generated a pretty nice looking chart in Mermaid Chart. I wasn't familiar with it before that. It looks like an interesting tool, though. Gemini actually summarized my flow very nicely. It just showed the basic call flow while hiding some of the more complex logic that Attendant used to accomplish it. I'm guessing you could get it to show you more/less detail if you adjust your prompt. I haven't had time to experiment further.

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks

Hi Jacquie, we're working on something that does exactly this right now. It's not ready for release yet but I'd be happy to show you how it works and give you some of the outputs that you can share with your management if that's any help. Just let me know.

Thank you Dave, Ill give this a go and see how it works.

I was playing around with Google Gemini a couple weeks ago in regards to this. I gave it the YAML export of one of my flows and asked it to make me a chart. It generated a pretty nice looking chart in Mermaid Chart. I wasn't familiar with it before that. It looks like an interesting tool, though. Gemini actually summarized my flow very nicely. It just showed the basic call flow while hiding some of the more complex logic that Attendant used to accomplish it. I'm guessing you could get it to show you more/less detail if you adjust your prompt. I haven't had time to experiment further.

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks

Hi Chris,

This is great. Yes I would love to see it.

Hi Jacquie, we're working on something that does exactly this right now. It's not ready for release yet but I'd be happy to show you how it works and give you some of the outputs that you can share with your management if that's any help. Just let me know.

Thank you Dave, Ill give this a go and see how it works.

I was playing around with Google Gemini a couple weeks ago in regards to this. I gave it the YAML export of one of my flows and asked it to make me a chart. It generated a pretty nice looking chart in Mermaid Chart. I wasn't familiar with it before that. It looks like an interesting tool, though. Gemini actually summarized my flow very nicely. It just showed the basic call flow while hiding some of the more complex logic that Attendant used to accomplish it. I'm guessing you could get it to show you more/less detail if you adjust your prompt. I haven't had time to experiment further.

Hi,

Looking for advise on hwo best to extract the call flows from Architect for management. I tried to use the call flow Visualiser tool but it shows everything on the extract when i only need the basics (almost what you see in Architect) for people to be able to see and follow the flow. 

Thanks