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Facebook messenger - Genesys cloud timeout ,expected behavior?

  • 1.  Facebook messenger - Genesys cloud timeout ,expected behavior?

    Posted 06-05-2025 19:01

    Ray_Pipes | 2022-03-16 10:18:56 UTC | #1

    Does anyone know what is the expected behavior when Facebook messenger looses connection with the Genesys cloud integration , will the messages that arrive during the "outage" automatically queue when connection is re-established . Is there a way to monitor the integration connection ?

    Many thanks in advance.


    system | 2022-04-16 10:19:35 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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