Clayton_Santos | 2024-10-01 14:20:26 UTC | #1
Hi,
Recently I'm trying to create a new schema using the API at this endpoint /api/v2/externalcontacts/organizations/schemas, but I'm getting a 403 (missing.any.permissions).
Checking the permissions, I already have all the permissions for external contacts activated and I still can't connect. I didn't find any permission with the description [externalContacts:customFields:add]. I would like some help to create this schema.
My code:
def create_instance():
CLIENT_ID= ""
CLIENT_SECRET= ""
region = PureCloudPlatformClientV2.PureCloudRegionHosts.sa_east_1
PureCloudPlatformClientV2.configuration.host = region.get_api_host()
api_client = PureCloudPlatformClientV2.api_client.ApiClient().get_client_credentials_token(CLIENT_ID, CLIENT_SECRET)
authApi = PureCloudPlatformClientV2.AuthorizationApi(api_client)
api_instance = PureCloudPlatformClientV2.ExternalContactsApi(api_client)
return api_instance
def request(instance):
body = PureCloudPlatformClientV2.DataSchema()
# body.id = "vipSchema"
body.name = "Vip"
body.version = 1
body.enabled = True
body.json_schema = {"id": "vipSchema",
"$schema":"http://json-schema.org/draft-07/schema#",
"title": "Vip",
"description": "Vip schema to companys",
"type": "object",
"required":["status"],
"properties":{"status": {"type": "boolean", "description": "schema True or False"}},
"additionalProperties": False}
response = instance.post_externalcontacts_organizations_schemas(body)
return response
def main():
instance = create_instance()
response = request(instance)
Response:
PureCloudPlatformClientV2.rest.ApiException: (403) Reason: Forbidden HTTP response headers: HTTPHeaderDict({'Content-Type': 'application/json', 'Content-Length': '277', 'Connection': 'keep-alive', 'Date': 'Tue, 01 Oct 2024 13:19:16 GMT', 'ININ-Correlation-Id': '59477a56-3928-4b6c-9ad5-cafa9be8911a', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'Cache-Control': 'no-cache, no-store, must-revalidate', 'X-Cache': 'Error from cloudfront', 'Via': '1.1 11715c60f8f24aceeeb0e30b38755788.cloudfront.net (CloudFront)', 'X-Amz-Cf-Pop': 'GIG51-P1', 'X-Amz-Cf-Id': 'AxrUzH-ibXXWooDhnzpMJhVkINVIgU88lt-ikAyPVFtC9LICOQgA=='}) HTTP response body: {"message":"Unable to perform the requested action. You must have at least one of the following permissions assigned: [externalContacts:customFields:add]","code":"missing.any.permissions","status":403,"contextId":"59477a56-3928-4b6c-9ad5-cafa9be8911a","details":[],"errors":[]}
tim.smith | 2024-10-01 14:29:11 UTC | #2
Clayton_Santos, post:1, topic:29642
externalContacts:customFields:add
This is a valid permission. If you don't have it in your org, it's likely because your org is not licensed for this feature. You can work with your TAM to begin the license purchase process. If you believe you have already purchased the appropriate licenses for this feature, please open a case with Genesys Cloud Care to investigate further as we do not have access to your org's data via the forum.
Clayton_Santos | 2024-10-01 17:04:56 UTC | #3
I understand, my license probably doesn't have this feature. Thanks!
system | 2024-10-31 17:05:32 UTC | #4
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This post was migrated from the old Developer Forum.
ref: 29642