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Employee Performance
Hi, Community Members!
Ensuring that employees are receiving the best support, guidance, and training, without delays and when required is not an easy task.
To improve and overall employee experience Genesys Cloud Workforce Engagement Management provides one-click functionalities and Next best Actions, that promote collaboration, and better ways to work together.
We're excited to have released Cover Art for modules in Genesys Cloud.
Users will now be able to create a bespoke experience for their Learning users, ensuring modules are engaging, relevant and branded if required.In addition, this release also includes module Preview capabilities, allowing Learning Administrators to preview an entire module before assigning it to users
This is a great leap forward for Learning, making the entire experience more engaging for end users
What will you be able to do?
A little learning goes a long way
This is just a short preview of Performance gamification and development and feedback modules. Remember, you can specialize and refine your skills through Genesys Beyond courses. And you can always learn more about Performance Gamification and development in our Genesys Resource Center.
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Employee Performance Resources
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Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources