Swapnil_Pandey | 2025-03-05 16:28:06 UTC | #1
Hi, For endpoint: /api/v2/analytics/conversations/details/query, I see that we have operators for filters (such as divisionId): matches, exists, and notExists. My requirement is to retrieve all conversations that do not belong to a specific divisionId. How can I achieve this?
I have one more question: If I use the matches operator for a specific divisionId say home, will it also retrieve conversations that belong to multiple divisionIds which include home division?
Eos_Rios | 2025-03-05 16:45:20 UTC | #2
There is no inequality operator and no work around, you could request on at the Ideas site, I don't recall anyone having done so in this context yet.
All portions of a conversation of which any criteria is met get returned, so multiple division conversations will be present in any query that asked for any of their divisions.
system | 2025-04-04 16:45:28 UTC | #3
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