Hi there
we are setting up a new outbound campaign and are wondering if there is a good way to skip duplicate numbers so that we do not call more than once within the campaign. We are automatically uploading new records to append to the current list on a nightly basis but the information is based on jobs and not specific to the customer, so chances for duplicates are high.
Is there a way to to pull duplicate phone numbers out before even appending new records to the list. If not is there a way to sort the list by phone number and create a rule to skip the record if it has previously been called? We are new to building campaigns in this system and are trying to avoid as much extra effort cleaning the list on a regular basis.
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Christina
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