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Find current queue in In-queue

  • 1.  Find current queue in In-queue

    Posted 06-05-2025 19:10

    Daisy | 2020-03-13 17:21:08 UTC | #1

    Hi all

    I have a couple of different flows and queues that use the same In-queue flow. Is there a way to find out, in In-queue flow, which queue the customer is in?

    Regards Daisy


    MelissaBailey | 2020-03-13 17:33:18 UTC | #2

    Yes in-queue flows have a built-in variable Call.CurrentQueue


    Daisy | 2020-03-13 17:39:21 UTC | #3

    Thank you Melissa!


    system | 2020-04-13 17:39:27 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 7346