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Find if Customer was transferred

  • 1.  Find if Customer was transferred

    Posted 06-05-2025 18:25

    Deva | 2023-03-06 13:07:39 UTC | #1

    Hi,

    how can we infer that a customer has been transferred to an agent participant from the conversations api response ( /api/v2/conversations/{conversationId})

    Thanks


    Eos_Rios | 2023-03-06 13:55:19 UTC | #2

    What is the actual information you're trying to identify in this scenario? I can read the question too many ways to give a clean answer.


    system | 2023-04-06 13:56:00 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18746