Hi Andrew,
Sorry for the delayed response. The development team did identify an issue with the API call on this view and a fix was deployed at the end of last week. If you are still experiencing the issue, I would recommend raising a case with Genesys Customer care and provide network and console logs when loading the view.
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 04-15-2025 19:38
From: Andrew Doller
Subject: Flow performance page - problem with >32 entries?
Hey all,
Does anyone else have issues with the Flow Performance page when there are more than 32 entries?
If I view any time interval where there are more than 32 entries I get an error "request failed. Flows cannot be shown"
If I bring down the time interval (say from 2hrs to 1.5) I can go thru the intervals OK but never see more than 32 lines...
#PerformanceViews
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Andrew Doller
Workforce Planner
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