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  • 1.  GC with IBM Watson for Chatbot

    Posted 09-12-2022 16:55
    No replies, thread closed.
    Hi,

    Does someone already did an integration of GC with IBM Watson for the chatbot?
    How you did the integration?

    Regards

    Melvyn
    #ConversationalAI(Bots,AgentAssist,etc.)

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    Melvyn Runghen
    Paxyl Solutions
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  • 2.  RE: GC with IBM Watson for Chatbot

    Posted 10-17-2022 15:46
    No replies, thread closed.
    I haven't seen one beyond the Bot Connector some guys at Genesys created.   You can create you own based on this Blue Print and swap out the API calls for Watson:  Genesys AppFoundry - Genesys Bot Connector and MS Power Virtual Agent (mypurecloud.com)

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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    Original Message


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