Keng | 2020-10-14 14:35:40 UTC | #1
Hi Team,
I just realize that the Generic Chat Notifications won't work if we got the SSO enabled. Is there an alternative solution to send a non-ACD notification/chat to a Group?
https://help.mypurecloud.com/articles/use-sso-instead-of-genesys-cloud-login-credentials/
Regards, Keng
system | 2020-11-14 14:35:42 UTC | #2
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