Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Let's get caught up!

Major Announcements

• New Navigation & IA Experience Beta available next Monday!

Great Content

• GC - Main:  FAN FAVORITE FEATURES – See the submissions and winning post
• Reporting & Analytics: Roles & Permissions Report
• Reporting & Analytics: Average Agents working a Queue in the Queue Performance Report
• WEM: Upcoming Enhancements to Coaching & Learning Scheduling: More Flexibility, Better Fit
• Developer Community: User Defined Oauth - refresh token mechanism .

Community Events

• Q&A Show - Ask Robert and George Your Questions on the Q&A Show.
• Collegiate Trivia is going to kick off the new school year.
• Last Call - Custom Calculations in Analytics Beta

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials