Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Win a prize!

Major Annoucement

• The Community Midyear Challenge is here! Play to win some exciting prizes.

Great Content

Hot Threads For the Week:

• GC - Main: Checking the DNIS Numbers Before Receive the Call from Client
• Reporting & Analytics: Experiment Querying Data with AI
• WEM: Capacity Planning, What If
• Developer Community: How to Remove Participant Attributes

Community Events

• Quarterly Genesys Cloud Roadmap Webinar for Customers and Partners: July 23rd, 10am EST
• Genesys Cloud WFM Capacity Planning: July 30th, 11am EST
• The Right Smile webinar series has concluded. Catch up by watching them here. 

Community Contests

• Congrats to @Joseph Tan for winning the Reporting and Analytics "Tips and Tricks" contest!
• Community Midyear Challenge: 
• • Challenge 1: Answer the QOTM
  • Challenge 2: Coming July 14th
  • Challenge 3: Coming July 21st
  • Challenge 4: Coming July 28th
  • "Anytime Challenges": See page for details. 
• Congrats to Community Rockstar @Cesar Padilla!
• 

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials