Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community.

Great Content

• New Q&A Show -  Topic is Journey Management 
• Q&A Show - Reporting and Analytics Series:
• Part 1 - Visualization Tools
• Part 2 - Data and Sorting
• Part 3 - Data Access and Replication live May 28th in R&A Community

• Genesys Cloud - Main's Hot threads this week:
  • Retain data from one in-queue flow to another
  • Data through the IVR
  • Unable to retrieve Json format Participant Data in a Workflow
• #WEMay! - Check out all the exciting things happening in the WEM community
• Join GCAP and earn rewards! 

Community Events

• External Contacts in Genesys Cloud
• May 29, 11:00 - 12:00 (ET)
• Customer Innovation Awards - Nominations are open through May 27

Community Contests

• Congrats to Dale Wylie for winning the Global Branding Trivia Tower
• Trivia Tower for #WEMay starts June 4th-6th

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials