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Genesys and Ringba and OAuth - API Instructions Unclear

  • 1.  Genesys and Ringba and OAuth - API Instructions Unclear

    Posted 06-05-2025 18:29

    Zach_Rucker | 2024-02-07 20:58:32 UTC | #1

    Trying to use Ringba with Genesys and can't get passed the OAuth.

    Below is as far as I've gotten. What goes in the "client credentials" section in the JSON Body?


    Jerome.Saint-Marc | 2024-02-08 06:58:37 UTC | #2

    Hello,

    The request to get an access token, using an OAuth Client Credentials Grant flow, must have a Content-Type set to application/x-www-form-urlencoded. Using application/json is invalid here.

    The request body is not JSON based - but following application/x-www-form-urlencoded With this request, it means settings the body to: grant_type=client_credentials

    Regards,


    system | 2024-03-09 06:59:13 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24531