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  • 1.  Genesys Cloud Changing Original Evaluator on rescoring

    Posted 12-01-2023 07:32
    No replies, thread closed.

    Hi All,

    Can anyone please confirm on below.

    When we rescore an evaluation, the original Evaluator name disappears. and the new Evaluator name will be tagged to the same evaluation?


    #QualityManagement

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    Sumant
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  • 2.  RE: Genesys Cloud Changing Original Evaluator on rescoring

    Posted 12-04-2023 08:41
    No replies, thread closed.

    Please ignore this above. got it.



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    Sumant
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    Original Message


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