In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.


#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Hi Everyone, 
We have a winner to announce! Genesys is lucky to have many wonderful beta testers, and today we want to reward one particular beta tester who was nominated by @Aaron Chaskelis for really going the extra mile with his participation in many betas over the years. And the winner is... @Javier Del Olmo Gil, CONGRATULATIONS! 
Javier, reply to this thread to let us know which prize you'd like from the Genesys Prize Wall, and check out your announcement segment on the latest Q&A Show here.
Thank you to all of our beta testers, and we look forward to giving away even more prizes to our nominated power users! 
​​

------------------------------
Nicole Milliken
Genesys - Employees
------------------------------

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Hi @Nicole Milliken !!!!
Amazing!! Thanks @Aaron Chaskelis and thanks to the entire Genesys team.
It is a pleasure work with Genesys and very simple, congratulations!

As the Simpsons would say: the box the box! (Summer treasure box)


PS: Just remember that I love showing off Genesys merchandising wherever I go 🙄​​

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.
------------------------------

Original Message:
Sent: 05-31-2022 11:33
From: Nicole Milliken
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi Everyone,
We have a winner to announce! Genesys is lucky to have many wonderful beta testers, and today we want to reward one particular beta tester who nominated by @Aaron Chaskelis for really going the extra mile with his participation in many betas over the years. And the winner is... @Javier Del Olmo Gil, CONGRATULATIONS!
Javier, reply to this thread to let us know which prize you'd like from the Genesys Prize Wall, and check out your announcement segment on the latest Q&A Show here.
Thank you to all of our beta testers, and we look forward to giving away even more prizes to our nominated power users!
​​

------------------------------
Nicole Milliken
Genesys - Employees

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

We'll try to put a nice box together for you! Congrats again on your win and thanks for all of the feedback you've given as a Beta Tester!

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Original Message:
Sent: 05-31-2022 12:36
From: Javier Del Olmo
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi @Nicole Milliken !!!!
Amazing!! Thanks @Aaron Chaskelis and thanks to the entire Genesys team.
It is a pleasure work with Genesys and very simple, congratulations!

As the Simpsons would say: the box the box! (Summer treasure box)


PS: Just remember that I love showing off Genesys merchandising wherever I go 🙄​​

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.

Original Message:
Sent: 05-31-2022 11:33
From: Nicole Milliken
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi Everyone,
We have a winner to announce! Genesys is lucky to have many wonderful beta testers, and today we want to reward one particular beta tester who nominated by @Aaron Chaskelis for really going the extra mile with his participation in many betas over the years. And the winner is... @Javier Del Olmo Gil, CONGRATULATIONS!
Javier, reply to this thread to let us know which prize you'd like from the Genesys Prize Wall, and check out your announcement segment on the latest Q&A Show here.
Thank you to all of our beta testers, and we look forward to giving away even more prizes to our nominated power users!
​​

------------------------------
Nicole Milliken
Genesys - Employees

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Congratulations @Javier Del Olmo Gil ! Genesys Cloud has become the platform that it is today thanks in large part to people like you.
Thanks @Aaron Chaskelis and Genesys PM team for being so customer first oriented and work so close to them!

 

​​​​

------------------------------
Veronica Lumbreras de Santiago
Genesys - Employees
------------------------------

Original Message:
Sent: 05-31-2022 12:36
From: Javier Del Olmo
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi @Nicole Milliken !!!!
Amazing!! Thanks @Aaron Chaskelis and thanks to the entire Genesys team.
It is a pleasure work with Genesys and very simple, congratulations!

As the Simpsons would say: the box the box! (Summer treasure box)


PS: Just remember that I love showing off Genesys merchandising wherever I go 🙄​​

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.

Original Message:
Sent: 05-31-2022 11:33
From: Nicole Milliken
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi Everyone,
We have a winner to announce! Genesys is lucky to have many wonderful beta testers, and today we want to reward one particular beta tester who nominated by @Aaron Chaskelis for really going the extra mile with his participation in many betas over the years. And the winner is... @Javier Del Olmo Gil, CONGRATULATIONS!
Javier, reply to this thread to let us know which prize you'd like from the Genesys Prize Wall, and check out your announcement segment on the latest Q&A Show here.
Thank you to all of our beta testers, and we look forward to giving away even more prizes to our nominated power users!
​​

------------------------------
Nicole Milliken
Genesys - Employees

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

You're so welcome, @Javier Del Olmo Gil you totally deserve it!​​

------------------------------
Nicole Milliken
Genesys - Employees
------------------------------

Original Message:
Sent: 05-31-2022 12:36
From: Javier Del Olmo
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi @Nicole Milliken !!!!
Amazing!! Thanks @Aaron Chaskelis and thanks to the entire Genesys team.
It is a pleasure work with Genesys and very simple, congratulations!

As the Simpsons would say: the box the box! (Summer treasure box)


PS: Just remember that I love showing off Genesys merchandising wherever I go 🙄​​

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.

Original Message:
Sent: 05-31-2022 11:33
From: Nicole Milliken
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi Everyone,
We have a winner to announce! Genesys is lucky to have many wonderful beta testers, and today we want to reward one particular beta tester who nominated by @Aaron Chaskelis for really going the extra mile with his participation in many betas over the years. And the winner is... @Javier Del Olmo Gil, CONGRATULATIONS!
Javier, reply to this thread to let us know which prize you'd like from the Genesys Prize Wall, and check out your announcement segment on the latest Q&A Show here.
Thank you to all of our beta testers, and we look forward to giving away even more prizes to our nominated power users!
​​

------------------------------
Nicole Milliken
Genesys - Employees

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Hi,
The summer treasure box just arrived! 


------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.
------------------------------

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Nicole told me what all was going in the box. I felt like she picked some pretty cool stuff. Did anything surprise you?

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Original Message:
Sent: 06-13-2022 07:31
From: Javier Del Olmo
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi,
The summer treasure box just arrived!

Again, thank you very much!!

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

hahahaha Matt, you love keeping the thread alive... glad to help you with it.

I love the towel, it has a carrying case to make transport very comfortable and the colors are very bright.

I was surprised by the beach paddles, because they are not the typical rackets, they are like a kind of gloves, very original and I think it will be perfect to play with my young children this year on the beach ;)

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.
------------------------------

Original Message:
Sent: 06-13-2022 09:28
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

Nicole told me what all was going in the box. I felt like she picked some pretty cool stuff. Did anything surprise you?

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager

Original Message:
Sent: 06-13-2022 07:31
From: Javier Del Olmo
Subject: Genesys Cloud Q&A Show: Web Messaging

Hi,
The summer treasure box just arrived!

Again, thank you very much!!

------------------------------
Javier Del Olmo
Banco Bilbao Vizcaya Argentaria, S.A.

Original Message:
Sent: 05-26-2022 17:34
From: Matt Lawson
Subject: Genesys Cloud Q&A Show: Web Messaging

In this episode, we kick off summer talking about Web Messaging with Angelo Cicchitto. Then, Aaron Chaskelis awards a special beta tester a special and finally, we hang out with George Ganahl, an Above Average Joe on the Pro Services team, and he reveals answers to the online community's pressing questions.

After you watch the episode, join us in the community for Summer Trivia or for Xperience2022 where host Matt Lawson will be available at the Genesys Community's Booth.

Episode Chapters:

0:00 - Prize Wall Teaser
0:52 - Episode Intro
3:31 - Web Messaging
35:58 - Prize Giveaway
37:28 - The Above Average Joes (Question 1 & Question 2)

Just a reminder that our next episode will be on Artificial Intelligence and Agent Assist.

#GenesysCloudCXQAEpisode

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------