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Genesys Cloud Transcription JSON Schema

  • 1.  Genesys Cloud Transcription JSON Schema

    Posted 06-05-2025 18:06

    dpsimbajon | 2020-10-06 02:55:02 UTC | #1

    Hi,

    Do you have a documentation of Transcription JSON Result from Text and Analytics API?

    Thanks, Darwin

    Jerome.Saint-Marc | 2020-10-06 14:40:39 UTC | #2

    Hello,

    There is currently no schema available for the Voice Transcription. But I have notified Product Management/Engineering, following your question, and they have added a task/ticket to do this in the future.

    Regards,

    dpsimbajon | 2020-10-07 00:21:35 UTC | #3

    Thanks to your quick response. Really appreciate that.

    system | 2020-11-07 00:21:35 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 8983



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