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📣📣Genesys CX WEM Customer Demo Series 📣📣

  • 1.  📣📣Genesys CX WEM Customer Demo Series 📣📣

    GENESYS
    Posted 3 days ago
    Edited by Tracy Vickers 11 hours ago

    Check out our next webinars > Genesys CX WEM Customer Demo Series 👉🏻

    Join us for this series of GenesysCloudCX WEM demo sessions, specifically tailored for you! We'll explore WFM, QualityAssurance, and EmployeePerformance. Discover how Genesys Cloud capabilities seamlessly deliver the best EmployeeExperience and CustomerExperience:

    📣 Session 1: Genesys Cloud WEM Customer Demo Series | WEM Overview ⇢ Register Here

    📣 Session 2: Genesys Cloud WEM Customer Demo Series | WEM Resource Management (WFM) ⇢ Register Here

    📣 Session 3: Genesys Cloud WEM Customer Demo Series | WEM Quality Management and Employee Performance ⇢ Register Here

    With Genesys Cloud WEM, discover how to:
    🟢 Manage resources efficiently.
    🟢 Motivate performance and encourage best practices.
    🟢 Leverage the benefits of an AI-based system.

    Join us and learn about Genesys Cloud WEM with Jeff Whitt, Solution Lead and WEM Specialist, at our upcoming virtual events.

    Let's reinvent the experiences of our agents, supervisors, and administrators together.


    #WorkforceManagement
    #Forecasting
    #Scheduling
    #Gamification
    #Learning/Coaching
    #QualityManagement
    #SpeechandTextAnalytics
    #Interaction/ScreenRecording

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    Tracy
    Genesys
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