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  • 1.  Genesys Expression

    Posted 10-21-2024 10:31
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    Hello Community ,

    I am new practitioner of Genesys pure cloud . I was going through the expression which we are using in our Architect call flow .
    I need yours suggestion As a beginner how can we understand all the expression . Is I need to read Phython or java coding .or is there is any other way. 

    Your helps is appreciated.. .


    #ArchitectureandDesign

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    Amit Dwivedi
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  • 2.  RE: Genesys Expression

    Posted 10-21-2024 12:16
    No replies, thread closed.

    Hi Amit,

    Have you looked at the information the Genesys Cloud Resource Center regarding expressions?

    There are quite a few useful pages, but I guess it depends how detailed you are getting with the expressions.


    Work with expressions
    Architect expression help



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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  • 3.  RE: Genesys Expression

    Posted 10-22-2024 06:56
    No replies, thread closed.

    Thanks for the info Samuel



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    Amit Dwivedi
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  • 4.  RE: Genesys Expression
    Best Answer

    Posted 10-21-2024 14:58
    No replies, thread closed.

    Expressions in Genesys is more like Basic than Python or Java.

    Here is a good start:  Work with expressions - Genesys Cloud Resource Center

    The Editor is really good at letting you know your mistakes and what values are converted to different types.  The Expression Help is the best to get to know what each function does.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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