Workforce Engagement Management

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Genesys is conducting a research study with people engaging in interaction volume and AHT forecasting.

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  • 1.  Genesys is conducting a research study with people engaging in interaction volume and AHT forecasting.

    GENESYS
    Posted 06-01-2022 06:21
    No replies, thread closed.

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    #Forecasting/Decisions
    #Scheduling
    #WorkforceManagement

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    Daniel Chapdelaine
    Genesys - Employees
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