Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components. Containerized Genesys Multicloud CX services are cloud-native and portable, meaning that the Genesys Multicloud CX private edition software offers the same set of features whether it is deployed on public or private clouds, on virtual machines, or on bare-metal servers on-premises.
#Roadmap/NewFeatures------------------------------
Ginger Alford
Program Manager, Product Strategy & Operations
Genesys - Employee
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