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Genesys outbound Email check

  • 1.  Genesys outbound Email check

    Posted 06-05-2025 19:12

    Suchanda | 2022-07-19 07:41:32 UTC | #1

    Hello All,I wanted to know is there any way to send outbound email from Genesys architect call flow currently.I am not finding any actions to send emails from call flow .Or is there any way to implement it through API in the flows


    vinayak1686 | 2022-07-26 12:28:46 UTC | #2

    Hello There,

    Please check below link might help you.

    https://help.mypurecloud.com/articles/use-the-custom-smtp-server-integration-to-send-outbound-emails/


    system | 2022-08-26 12:29:37 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 15573