Nishanth | 2022-09-28 12:12:36 UTC | #1
In Twilio we have the capability to place an inbound call and carry out the conversation flow on the server-side only using Twilio's inbuild function (Twilio Gather and Respond).
Do we have any similar functionality in Genesys. If Yes how can we proceed further?
https://all.docs.genesys.com/PEC-IVR/Current/Administrator/GVPProvisionIVR This URL states that the above functionality can be achieved but there is no description on how to do so
MelissaBailey | 2022-09-28 13:18:44 UTC | #2
That link is for Genesys MultiCloud CX not Genesys Cloud CX. They are different products.
https://www.genesys.com/genesys-multicloud-cx https://www.genesys.com/genesys-cloud
system | 2022-10-29 13:18:45 UTC | #3
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