Hi Amit,
From a technical perspective, this blue print should help: Integrate Genesys Cloud with an HRIS system.
Hopefully others in the community can give you their insights, but it may also be worth checking the Workforce Engagement Management Community
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 07-14-2025 08:10
From: Amit Bose
Subject: Genesys workday integration
Looking for reference for use case where you have integrated Genesys cloud with workday for Absence management.
Few questions:
How did you integrate Genesys with workday from a technical point of view
DId you sync leave types in Genesys and workday?
What was the biggest challenge during this integration?
#ArchitectureandDesign
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Amit Bose
Solutions Architect
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