Herlander_Pires | 2017-09-13 14:50:05 UTC | #1
Hello,
I'm trying to get the callback time like you have in the site. But the only time i have in the get callback method start 10 seconds before the one that shows in the webpage.
Example: <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/33f14f54f2d8c0d7c0fc1c020e769b4ab7243ef0.png" width="240" height="200">
"connectedTime": "2017-09-13T14:04:59.637Z",
Thanks, Herlander Pires
tim.smith | 2017-09-14 21:10:55 UTC | #2
This is probably because you're not adjusting for clock skew, but the client is. You can make an authenticated request to https://api.mypurecloud.com/api/v2/date to get the current server time and adjust your calculations accordingly.
Edit: this is now documented here: https://developer.mypurecloud.com/api/rest/tips/index.html#9
Herlander_Pires | 2017-09-14 08:46:11 UTC | #3
Thanks,
Best regards.
Herlander Pires
system | 2017-10-15 08:46:57 UTC | #4
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