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Get interactions per queue

  • 1.  Get interactions per queue

    Posted 06-05-2025 18:06

    lvasquez | 2020-06-18 05:14:18 UTC | #1

    Hi everyone,

    I tried so hard to find the following method from the api

    /analytics/queues/queueId/interactions?dateSpan=custom&end=2020-06-18T06%3A00%3A00.000Z&start=2020-06-17T06%3A00%3A00.000Z&transferred=transferred

    I got this url from the purecloud website and basically I want to get the same information from the api but I didn't found a similar method where I can return a interactions per queue, just like the website in the section of interactions filter by queue


    tim.smith | 2020-06-18 14:14:23 UTC | #2

    POST /api/v2/analytics/conversations/details/query with a filter on the queue id.


    system | 2020-07-19 14:14:25 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8056