matthew | 2017-05-30 19:50:35 UTC | #1
Hi, I can see /api/v2/users/{userId}/routingskills
and get the acd skills. But the language skills seem excluded from here. is there another API call i can run to get the assigned language skills?
Also would it be possible to add the routingskills as an item we can expand in the /api/v2/users call ?
thanks.
tim.smith | 2017-05-30 20:36:41 UTC | #2
matthew, post:1, topic:1359
is there another API call i can run to get the assigned language skills?
Adding this API resource is being tracked as CORE-6148. I'm checking on the status of it (it's in progress already).
tim.smith | 2017-05-31 14:46:28 UTC | #3
CORE-6148 is currently in progress, but doesn't yet have an ETA for release. Look for new resources in the dev center docs and SDKs for /api/v2/users/{userId}/routinglanguages to be added to know when this is released.
matthew | 2017-05-31 15:35:44 UTC | #4
ok great. thanks for the info.
do you know if the acdskills will be added onto the /api/v2/users call too? similar to the profileskills?
matthew
tim.smith | 2017-05-31 15:44:45 UTC | #5
Sorry, left that out of my reply. I've created API-2630 to add routingSkills and languageSkills as expands on user resources.
system | 2017-07-01 15:59:42 UTC | #6
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