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Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

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Nichole Conway
State of Missouri
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Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

Hi Nichole,

For last login you can use get /api/v2/users?pageSize=100&pageNumber=1&expand=dateLastLogin to get all users and check the "dateLastLogin" for each user.

For skills you can do get /api/v2/users?pageSize=100&pageNumber=1&expand=skills and check who doesn't have any skills.

For both at the same time add comma between the expand parameters.

Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

Did a bit more testing and dateLastLogin seem to be the last time you logged in with your credentials in the login page.
I leave my browser running so my date was a month ago.

The value used by the Genesys UI for Last Login seem to be lasttokenissued

get /api/v2/users?pageSize=100&pageNumber=1&expand=lasttokenissued

      "lastTokenIssued": {
        "dateIssued": "2023-07-13T10:40:27Z"

Hi Nichole,

For last login you can use get /api/v2/users?pageSize=100&pageNumber=1&expand=dateLastLogin to get all users and check the "dateLastLogin" for each user.

For skills you can do get /api/v2/users?pageSize=100&pageNumber=1&expand=skills and check who doesn't have any skills.

For both at the same time add comma between the expand parameters.

Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

How do I get to that API?  I'm looking under the Users API but am not seeing that one.  Or is this something I can just put in the code editor and click on Run?

Did a bit more testing and dateLastLogin seem to be the last time you logged in with your credentials in the login page.
I leave my browser running so my date was a month ago.

The value used by the Genesys UI for Last Login seem to be lasttokenissued

get /api/v2/users?pageSize=100&pageNumber=1&expand=lasttokenissued

      "lastTokenIssued": {
        "dateIssued": "2023-07-13T10:40:27Z"

Hi Nichole,

For last login you can use get /api/v2/users?pageSize=100&pageNumber=1&expand=dateLastLogin to get all users and check the "dateLastLogin" for each user.

For skills you can do get /api/v2/users?pageSize=100&pageNumber=1&expand=skills and check who doesn't have any skills.

For both at the same time add comma between the expand parameters.

Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

It depends what language you're using, here are the links for it

https://developer.genesys.cloud/useragentman/users/#get-api-v2-users

https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-users

How do I get to that API?  I'm looking under the Users API but am not seeing that one.  Or is this something I can just put in the code editor and click on Run?

Did a bit more testing and dateLastLogin seem to be the last time you logged in with your credentials in the login page.
I leave my browser running so my date was a month ago.

The value used by the Genesys UI for Last Login seem to be lasttokenissued

get /api/v2/users?pageSize=100&pageNumber=1&expand=lasttokenissued

      "lastTokenIssued": {
        "dateIssued": "2023-07-13T10:40:27Z"

Hi Nichole,

For last login you can use get /api/v2/users?pageSize=100&pageNumber=1&expand=dateLastLogin to get all users and check the "dateLastLogin" for each user.

For skills you can do get /api/v2/users?pageSize=100&pageNumber=1&expand=skills and check who doesn't have any skills.

For both at the same time add comma between the expand parameters.

Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

Oh I see, I was looking here: https://developer.genesys.cloud/developer-tools/#/api-explorer 

It depends what language you're using, here are the links for it

https://developer.genesys.cloud/useragentman/users/#get-api-v2-users

https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-users

How do I get to that API?  I'm looking under the Users API but am not seeing that one.  Or is this something I can just put in the code editor and click on Run?

Did a bit more testing and dateLastLogin seem to be the last time you logged in with your credentials in the login page.
I leave my browser running so my date was a month ago.

The value used by the Genesys UI for Last Login seem to be lasttokenissued

get /api/v2/users?pageSize=100&pageNumber=1&expand=lasttokenissued

      "lastTokenIssued": {
        "dateIssued": "2023-07-13T10:40:27Z"

Hi Nichole,

For last login you can use get /api/v2/users?pageSize=100&pageNumber=1&expand=dateLastLogin to get all users and check the "dateLastLogin" for each user.

For skills you can do get /api/v2/users?pageSize=100&pageNumber=1&expand=skills and check who doesn't have any skills.

For both at the same time add comma between the expand parameters.

Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?

Okay, I use that as well for testing.

If you wanna find it there it's under the category Users, and in the bottom you have Get the list of available users.

Oh I see, I was looking here: https://developer.genesys.cloud/developer-tools/#/api-explorer 

It depends what language you're using, here are the links for it

https://developer.genesys.cloud/useragentman/users/#get-api-v2-users

https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-users

How do I get to that API?  I'm looking under the Users API but am not seeing that one.  Or is this something I can just put in the code editor and click on Run?

Did a bit more testing and dateLastLogin seem to be the last time you logged in with your credentials in the login page.
I leave my browser running so my date was a month ago.

The value used by the Genesys UI for Last Login seem to be lasttokenissued

get /api/v2/users?pageSize=100&pageNumber=1&expand=lasttokenissued

      "lastTokenIssued": {
        "dateIssued": "2023-07-13T10:40:27Z"

Hi Nichole,

For last login you can use get /api/v2/users?pageSize=100&pageNumber=1&expand=dateLastLogin to get all users and check the "dateLastLogin" for each user.

For skills you can do get /api/v2/users?pageSize=100&pageNumber=1&expand=skills and check who doesn't have any skills.

For both at the same time add comma between the expand parameters.

Is there a way to query an API to get a list of users who have not logged in X amount of days?  

Similarly, is there a way to get a list of users that have NO skills assigned?