Ragavi_Kanagalingam | 2021-11-09 15:28:20 UTC | #1
Hello,
We were trying to get group voicemail unread count using API, it gives the below error. "message":"This request requires a user context. Client credentials cannot be used for requests to this resource.","code":"bad.request","status":400
Is there a way to get the count from API without using Auth code/Implicit/SAML(as it prompts for user login)?
Thanks
John_Carnell | 2021-11-09 20:16:10 UTC | #2
Hi Ragavi,
Sorry at this point this API only works with authentication that has a user context associated with it. I suggest you review our ideas portal and see if there is already out there and vote on it. Otherwise, feel free to create a new idea. The ideas portal can be found here.
Thanks, John Carnell
anon28168572 | 2021-11-10 04:59:33 UTC | #3
You will need to create a new idea as John stated but in the comment leave a link to this idea as well so they know it's related. https://genesyscloud.ideas.aha.io/ideas/UCC-I-326 this one is the same permissions issue but is around getting the recording download link. If you will reply back to this thread with your idea link I am happy to throw a vote your way! :slight_smile:
Ragavi_Kanagalingam | 2021-11-10 10:36:00 UTC | #4
Thank you. I will share the idea link once created.
system | 2021-12-11 10:36:56 UTC | #5
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