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Guest API Change - Deprecation planned for attachments (WSS)

  • 1.  Guest API Change - Deprecation planned for attachments (WSS)

    Posted 06-05-2025 18:35

    Angelo_Cicchitto | 2022-02-08 10:36:31 UTC | #1

    Category: Web Messaging Guest API (Web Socket)

    Summary: Send Inbound Message with Attachment has changed

    Context: This is a breaking change to how inbound messages with attachments are sent. The deprecated method is still working for now, and we'll remove it once we observe no production usage. Please migrate your custom web messaging client integrations to the new method. See more API details here. Note the attachmentIds array being replaced by content array.

    Impact: Customers using our native Web Messenger will not be impacted. Customers that built a custom web messaging client will have to migrate to new syntax immediately.

    Date of Change: TBD

    Impacted APIs: Web Messaging Guest API (WSS)

    References: SHYRKA-980


    system | 2022-03-10 10:37:25 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13500