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  • 1.  help.mypurecloud.com

    Posted 04-26-2017 13:50
    No replies, thread closed.

    Not sure what ACD is or how it might actually apply to you? That's OK. Let us guide you through the basics! ACD (Automatic Call Distribution) is a lesson in our Contact Center Training course that only takes 12 MINUTES! https://help.mypurecloud.com/articles/purecloud-contact-center-training-course/



  • 2.  RE: help.mypurecloud.com

    Posted 04-26-2017 17:42
    No replies, thread closed.

    Short and sweet - love it!



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