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  • 1.  help.mypurecloud.com

    Posted 03-16-2017 16:06
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    It seems like there are always new agents in a contact center. An easy way to get them up to speed on using PureCloud is to have them go through the Introduction to PureCloud for Agents course. Find it here: https://help.mypurecloud.com/articles/introduction-purecloud-agents-course/



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