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🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

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  • 1.  🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-12-2022 12:00
    No replies, thread closed.

     
    Hello, Community members!

    As the holidays creep upon us, the team here at Genesys thought it'd be a great time to take a pause and look back at all the wonderful things this past year has brought us. We especially want to take the opportunity to thank everyone for joining, participating and being part of our mighty, little Community!

    We've come a long way from the start of this year, and we're genuinely excited to watch our member count rise, our community discussions get more and more interesting and animated, and we're especially excited to see all our members interact with each other and form… well, for lack of a better word, a community! 🥰

    So, to celebrate we're making a list and checking it twice… Going to find out what's been nicer than nice!

    In our special holiday event:

    The 12 Days of WEM

    Join us as we count up to Christmas, going through our very own list of WEM Community favorites – everything from product features to events and assets we got in 2022!

    (Of course, we'll be following the format of the beloved Christmas carol; so, expect an increasing number of favorites each day!)


    Let us know your WEM Community faves!

    And, since the holidays are a time for sharing, we'd love to hear what your list of favorite WEM Community things include!

    Share with us your list of WEM Community favorites and why in the comments below to participate for special prizes, including goodies from the Community Prize Wall, as part of our End of Year giveaway!

    Don't miss out!

    This event will run until Friday, January 6th, 2023, so, remember to add your comments to participate!

    We will announce the winners on Monday, January 9th – so stayed tuned… and maybe share with us your contact center resolutions for 2023🎊!

     

    See you tomorrow for our first day of WEM.

    In the meantime, deck the halls with boughs of holly! 💝

     


     


    #Workforce Engagement Management

    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------


  • 2.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-13-2022 12:00
    No replies, thread closed.

     

    On the 1st day of WEM, the WEM team gave to me –

    A WEM Community for facts and fun

    As Genesys customers, partners, and employees, you’re a part of the greater Genesys ecosystem. Through the WEM Community, you gain access to an entire support system, including Genesys experts and peers, to help you navigate the WEM solution with confidence and ease. You also help us build the future of Workforce Engagement! By providing insight, communicating your own ideas and needs, and participating in the larger discussion, you contribute to making Genesys WEM the most engaging (*wink*) WEM solution.

    What do you think?

    Let us know your thoughts on the WEM Community in the comments below to participate in our giveaway!

     

    See you tomorrow for our next day of WEM.



    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------


  • 3.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-13-2022 12:06
    No replies, thread closed.


    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 4.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-13-2022 14:04
    No replies, thread closed.
    I haven't been here for long but I am already loving the collaboration! Glad to be a part of the community while overseeing our migration from engage to cloud.

    ------------------------------
    Andrea Rushfeldt
    ATB Financial
    ------------------------------



  • 5.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 04:40
    No replies, thread closed.
    Great to have you join the community and hear we're helping you :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 6.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-13-2022 16:11
    Edited by Kara VanderBeek 12-13-2022 16:11
    No replies, thread closed.
    Loving the opportunity to get involved.

    ------------------------------
    Kara VanderBeek
    Athene
    ------------------------------



  • 7.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 04:40
    No replies, thread closed.
    Great to have you with us :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 8.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-14-2022 08:17
    No replies, thread closed.
    I would be LOST without the WEM community! The changes over the last year have truly been amazing and a game changer for my success using Genesys Cloud. I love the access to other customers and the Genesys teams to help answer questions!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 9.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 08:29
    Edited by Tracy Vickers 12-14-2022 08:35
    No replies, thread closed.
    That's great to hear, Cherri - we feel like you are part of the Genesys Family, the way you help other customers is fab, so we thank YOU :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 10.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-14-2022 08:33
    No replies, thread closed.
    We've been using Genesys since 2018, however, just finally switched everyone over to WEM scheduling/forecasting in November.  We are very happy so far and look forward to the improvements to come!

    ------------------------------
    Penny Petrie
    Camis Inc
    ------------------------------



  • 11.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 09:00
    No replies, thread closed.
    Hey, Penny,

    Great to have you join the WEM side :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 12.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 10:13
    Edited by System 01-26-2024 19:03
    No replies, thread closed.

     

     

    On the 2nd day of WEM, the WEM team gave to me – 

    2 Amazing Moderators

    Aww, you know you love us! 😉 As part of the WEM team, we're committed to listening and guiding you on your workforce engagement journey – as well as creating fun and informative ("inFUNmative" … Yeah, no, we'll work on it 😓) activities throughout the year! Catch us on the discussion boards, in monthly demo and what's next series, or in your favorite library entries ("Did You Know…?" and "Let Me Pick Your Brain") in the WEM Community! 

     

    What do you think? 

    Tell us who your favorite WEM Community moderator is (we won't take offence.... or will we (insert evil laugh) in the comments below to participate in our giveaway! 

     

    See you tomorrow for our next day of WEM. 



    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 13.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 13:42
    Edited by System 01-26-2024 19:03
    No replies, thread closed.

    Tracy Vickers is my favorite WEM moderator!!!!! 



    ------------------------------
    Clay Tison
    Genesys - Employees
    ------------------------------



  • 14.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 14:19
    No replies, thread closed.
    GASP! Et tu, Clay?

    LOL, just kidding... between you and me (and the entire WEM Community), Tracy is my favorite WEM moderator too ;)

    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------



  • 15.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 04:16
    No replies, thread closed.
    Heyyy - you are my favorite, Marcela :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 16.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 04:13
    Edited by System 01-26-2024 19:03
    No replies, thread closed.
    Oh No, Clay - where did you find that!!!!

    I've made the picture smaller so we don't scare people!!!

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 17.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-14-2022 14:18
    No replies, thread closed.
    Hmmm being so new it doesn't seem fair to pick a favourite already. I'm going to put up a vote for Marcela to even the playing field. May the best mod win!

    ------------------------------
    Andrea Rushfeldt
    ATB Financial
    ------------------------------



  • 18.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-14-2022 14:23
    No replies, thread closed.
    Yessss, I'm still in the race! 💪
    Thanks for the vote of confidence, Andrea ;)

    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------



  • 19.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 04:16
    No replies, thread closed.
    Totally agree, Andrea :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 20.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-15-2022 08:27
    No replies, thread closed.
    Tracy, you make your posts informative, yet fun.  You (as well as the other moderators) have helped me to learn much about the WEM world and I look forward to learning much more!  Keep up the excellent work!

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 21.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 09:49
    No replies, thread closed.
    Thank you Janelle, such great news to hear we are doing well for you all :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 22.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-15-2022 09:21
    No replies, thread closed.
    There are definitely NO favorites ......if I had to pick I would say whoever answers my question in a given day LOL!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 23.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 09:55
    No replies, thread closed.
    Hahaha Cherri, that is the diplomatic answer (but also probably true!)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 24.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 06:54
    No replies, thread closed.

     

     

    On the 3rd day of WEM, the WEM team gave to me – 

    3 Tabs to explore 
    Hello, there Dorothy! Are you looking for a yellow brick road? Good news, there are 3 tabs full of facts and information for you to explore the wonderful world of Oz… I mean, the WEM Community! 

     

    1. Discussion Tab – start a new discussion or search for something you need to know 
    2. Library Tab – one of our faves, holding a host of information. (Look out in 2023; it's going to get a lot busier!) 
    3. Events Tab – Hoping there is an event that maybe of use to you? Click on this tab to find out! Check out our What's Next Webinars hosted by our very own Cam Smith and coming soon next year – the WEM demo series will be back! 

     

    What do you think? 

    Tell us if you use the different areas of the WEM Community and which is your favorite in the comments below to participate in our giveaway! 

     

    See you tomorrow for our next day of WEM. 



    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 25.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-15-2022 09:18
    No replies, thread closed.
    I LOVE LOVE LOVE the tabs! Since the redesign I find myself using the community much more than I used to AND getting more out of it. I like the Library and Events tabs almost equally but just depends on what I need at the time.

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 26.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-15-2022 09:57
    No replies, thread closed.
    That's great to know. Cherri and 2023 we will be adding more stuff to the library to hopefully make your lives even easier.

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 27.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-16-2022 11:15
    No replies, thread closed.
    Between the Events tab and the Library tab (for recordings) I never have an excuse to miss a webinar or event. Thank you for making these so accessible.

    ------------------------------
    Andrea Rushfeldt
    ATB Financial
    ------------------------------



  • 28.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-16-2022 10:01
    No replies, thread closed.

     

    On the 4th day of WEM, the WEM team gave to me –

    4 Regional Demo Series

    Around the world and back again! Our WEM Demo series provides community members with a live, inside look into our Genesys Cloud WEM suite. And, because we know our members are based all over the globe, we made sure to provide these sessions in 3 different languages for 4 different regions.

    Thus far, we've been to:

    • The good ol' US of A
    • The UK and EMEA
    • Deutschland
    •  And warm and sunny Latin America!

    And, if you're thinking: "Hey, wait… I don't see these sessions available to watch On Demand in the library" …You're right! Sessions expire after 90 days. But don't fret – more sessions are coming soon, and who knows? We might be visiting your neck of the woods next! 😉

    What do you think?

    Let us know what regions we should visit next in the comments below to participate in our giveaway!

     

    See you tomorrow for our next day of WEM.



    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------



  • 29.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-16-2022 10:06
    No replies, thread closed.
    I loved these demo sessions! I learned so much and was to ask questions in real time! I didn't realize you had done them in different regions BUT that makes total sense! I say do the US again (selfish I know) and keep working your way through other markets worldwide!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 30.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-16-2022 11:16
    No replies, thread closed.
    Come to Canada!

    ------------------------------
    Andrea Rushfeldt
    ATB Financial
    ------------------------------



  • 31.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-16-2022 11:36
    No replies, thread closed.
    In person 🤭🤭🤭

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 32.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-17-2022 11:00
    No replies, thread closed.

     

    On the 5th day of WEM, the WEM team gave to me –

    5 Admins for our WEM LinkedIn Group

    🎵 Let’s get So-ci-al! 🎵 Okay, maybe I should leave the singing to Dua Lipa. 😅

    However, it’s a great time to remind you: We have a LinkedIn Group! Engage with us via your LinkedIn social media and learn about upcoming events, discover new and exciting content, and connect with industry peers. While you’re here: have you met our LinkedIn group admins?

    The LinkedIn group is run by Cam Smith, Rakesh Tailor, Michele Fisher, Natalia Abad, and this humble servant (*exaggerated bow… imagine Zazu from the Lion King*).

    Are you in?

    Let us know if you’re part of our LinkedIn “posse” (Was that lame? Should I think of another name?) in the comments below to participate in our giveaway! And, if you haven’t… *cough*join*cough*. You don’t have to be part of the LinkedIn group to participate, but, you know, it’d be kind of cool maybe if you joined us, I don’t know, maybe you’d be into the kind of stuff perhaps, it’d be pretty awesome to have you, not going to lie, but if you don’t WANT to that’s okay, just thought it’d be fun is all…

     

    See you tomorrow for our next day of WEM.



    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------


  • 33.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-19-2022 08:50
    No replies, thread closed.
    I didn't even know that LinkedIn did groups. I must admit that I am only on LinkedIn randomly BUT I am definitely going to check this out!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 34.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-18-2022 12:00
    No replies, thread closed.

    On the 6th day of WEM, the WEM team gave to me –

    6 What’s Next Webinars and Arrivals Board updates

    (Well 8 but wanted to include them!)

     

    Yes, we mixed it a bit here (or we cannot count 🤓)!

    We hope you have had the opportunity to join us on our What’s Next webinars – if not, why not? They are ace! Cameron Smith, our WEM VP of Product Management, chats about what is coming next month for WEM.

    Also, do not forget to check out the Arrivals board – it is always update mid-month on the releases coming the next month 😇

    What do you think?

    Do you like the What’s Next webinars and the Arrivals board, can they be improved, or should we ditch them? 😱 Let us know in the comments below to participate in our giveaway!

     

    See you tomorrow for our next day of WEM.



    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------


  • 35.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-19-2022 08:49
    No replies, thread closed.
    I LOVE the what's next webinars!!!!!! I haven't seen the arrivals board so I am going to have to check that out.

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 36.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-19-2022 12:34
    No replies, thread closed.

    Thanks Cherri! We love sharing the upcoming details with you so you can prepare for the month ahead! 

    Have a great Christmas Break, thank you so much for all your help this year. Really appreciate it. 



    ------------------------------
    Cameron Smith
    VP, Product Management - Workforce Engagement Management
    ------------------------------



  • 37.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-23-2022 10:26
    No replies, thread closed.
    The arrivals board is one of my regular scheduled stops as I am browsing through the Community posts, looking for any new, helpful information to pass on to my team! I have not checked out any of the webinars (yet) but I will!

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 38.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-23-2022 10:33
    No replies, thread closed.
    You absolutely should @Janelle Lopez :-)​

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 39.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-19-2022 11:37
    No replies, thread closed.

     

    On the 7th day of WEM, the WEM team gave to me –

    7 Quality & Assurance Product Managers

    POP QUIZ, Community members! What discipline helps you deliver the highest quality interactions to your customers while meeting regional policies or labor laws?

    *Ding* That's right! Quality Assurance & Compliance!

    And to help us deliver these essential capabilities, we have a whole team of product managers and engineers working to make sure organizations are enabled to do their best. So, we're greatly thankful for our PM superstars:

    • Rakesh Tailor
    • Leor Grebler
    • Andrew Boland
    • Daniel Ho
    • Dilipkarthik Jayamohan
    • Herrick Mai
    • Anik Dey

    Do you know any of them?

    See them on the Community? We think they are Ace and I'm sure are looking forward to a well-deserved holiday break.

    Let us know in the comments below to participate in our giveaway!

     

    See you tomorrow for our next day of WEM.



    ------------------------------
    Marcela Areiza
    Product Marketing Manager
    Genesys - Employees
    ------------------------------



  • 40.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-19-2022 12:42
    No replies, thread closed.
    I have had the pleasure of personally working with many on the team- Herrick, Anik, Daniel and Rakesh! As a customer, I am very thankful for everyone on the team!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 41.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-20-2022 09:18
    Edited by System 01-26-2024 19:03
    No replies, thread closed.

     

    On the 8th day of WEM, the WEM team gave to me – 

    8 Amazing Solutions to dive into 

    Well, what can I say? When I started at Genesys (many moons ago) there was one… and that was WFM. Now, we have 8 amazing Solutions for you to explore and enjoy. 

    So, if you don't know already, start taking a look, and join the party with: 

     

    Call Recording 

    Development & Feedback Modules 

    Gamification 

    Quality Management 

    Screen Recording 

    Speech & Text Analytics 

    Web Surveys 

    Workforce Management 

     

    Which do you use? 

    Are you hoping to give some of the others a try in 2023? 

    Let us know in the comments below to participate in our giveaway! 

     

    See you tomorrow for our next day of WEM. 

     



    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 42.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-20-2022 10:00
    No replies, thread closed.
    We are planning to transition over to 100% of our trainings being housed within the Genesys Learning Modules. I have made two already but they do NOT look as good as the ones provided by the Genesys team themselves. Learning how to make them better is my top priority for January! 

    As far as gamification..... we have it turned on but until the weighted percentage of hours worked and quality scores get added in, it's not very useful for us.

    Screen recording was a GAME changer for training! 

    Working through the learning curve for topics/phrases and auto evaluation assistance! 

    I could go on and on and on!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 43.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-23-2022 10:37
    No replies, thread closed.
    The Speech & Text Analytics is the Solution I visit frequently.  I work mostly with the Topics and phrases, so I keep finding myself gravitating to this area the most.

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 44.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-21-2022 08:00
    Edited by Tracy Vickers 12-22-2022 06:55
    No replies, thread closed.

     

    On the 9th day of WEM, the WEM team gave to me – 

    9 Resource Management and Employee Performance Product Managers

    9 Resource Management and Employee Performance Product Managers 

    As we had on our 7th Day of WEM our 7 Quality Assurance & Compliance Product Managers, we also must give a MASSIVE shout out to our 9 Resource Management AND Employee Performance PMs who have helped to provide all the fabulous features released in 2022! 

     

    So, we’re greatly thankful for our PM superstars (names not in order of pictures - we like to keep you guessing who is who 🎅) and all the engineers: 

    Christopher Johnson 
    Cam Smith 
    Kylee Kasper 
    William Sellier-Gomez 
    Paul Wood 
    Daniel Chapdelaine
    Belinda Herrera
    Sanjana Seetharam
    Shikha Khattar 

    Do you know any of them? 

    Have you seen them on the Community?
    They are Superstars and they are also looking forward to a well-deserved holiday break.
     

    Let us know in the comments below to participate in our giveaway! 

     

    See you tomorrow for our next day of WEM. 

     



    ------------------------------
    Tracy
    Genesys
    ------------------------------


  • 45.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-21-2022 09:05
    No replies, thread closed.
    Gosh what we would do without this team! I have worked with Cam a lot- thanks to Henry Svenblad's intro of course. Shikha and Chris and I have also worked well together throughout the years. For a team of 9, they do a LOT! Thank you all!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 46.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-21-2022 13:09
    No replies, thread closed.
    I agree, @Cherri Lindquist - they are great :-)​

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 47.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-22-2022 06:57
    Edited by System 01-26-2024 19:03
    No replies, thread closed.

     

    On the 10th day of WEM, the WEM team gave to me – 

    10 Days until the start of 2023 

    "YAY!", some people may be saying (I know we are!) – We will be bidding a FAREWELL to 2022 🥶 and a sunshiny (or snowy) HI to 2023 🤩 

    We have loved being here for you as part of our WEM Community and hope to continue to enhance and have fun in 2023 

     

    What do you think? 

    What has been your highlight of 2022, we don't need it to be Community or Genesys focused, just about YOU! 

    Let us know in the comments below to participate in our giveaway! 

     

    See you tomorrow for our next day of WEM. 

     



    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 48.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-22-2022 11:58
    No replies, thread closed.

    I lost my internet connection so my great story disappeared! 


    Will make this quick- Company Nurse decided not to return to working in the office which allowed me to leave Arizona and keep my job. We sold our newly remodeled house just 4 hours after listing it and bought property (looked at over 85 different ones in just 6 days) on the Oregon Coast to build our dream home. We left the state just a little of 8 weeks later…. It's been a wild ride but will be so worth it when my husband is done building our home! People thought we were crazy making the decision so quickly but we are so happy being back home in the Pacific Northwest…. Also about 6 hour drive away from our home town where both our families live. Close enough to drive but NOT too close LOL



    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 49.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-23-2022 05:40
    No replies, thread closed.
    Wow, Cherri thats a quick turnaround, being in the UK things definitely don't move as quick, my daughter recently sold her hous and it took 4 months from them selling to them actually moving!!
    Happy to hear you can move 'with the job' its so good to hear you can keep the job you so obviously love and move to a place that will make you happy :-)

    Thanks for sharing your story​

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 50.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-23-2022 10:45
    No replies, thread closed.
    My highlight of 2022 was going to a wedding and seeing many people I had not seen since before Covid. Working from home for the past 2+ years has been tough, not interacting with friends and family as I would normally.

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 51.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-23-2022 11:09
    No replies, thread closed.
    It's been a tough couple of years, hasn't it? 
    Makes the moments when you manage to get together more precious ✨

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 52.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-23-2022 07:01
    No replies, thread closed.

     

    On the 11th day of WEM, the WEM team gave to me – 

    11 Monthly Recaps 

    As you know, we obviously have very short memories here at the WEM Community and need to remind ourselves every month of what has been released for our products the month before. 

    So, each month we create a Monthly Recap and host it in our Library in the Roadmap & Release Notes Folder (we might need to rename that, it’s a bit long winded 🤣) 

     

    What do you think? 

    Do you find them useful? Do you look at them? Did you know they were there?  

    Let us know in the comments below to participate in our giveaway! 

     

    See you tomorrow for our last day of WEM – yes, we know most people will already be starting the Holiday celebrations and thinking I don’t want to miss out on the last day of WEM!! Fear not, you can take a look when you return to work in the New Year, the draw won’t be taking place until 6th Jan so you won’t miss out 🥳🥳🥳🥳🥳 

     



    ------------------------------
    Tracy
    Genesys
    ------------------------------


  • 53.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-23-2022 10:48
    No replies, thread closed.
    I find great value in the recaps.  There are some days I am too busy to be active in the Genesys Community. Visiting the recaps is an excellent way to be sure I am up to date on the happenings!

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 54.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-27-2022 12:27
    No replies, thread closed.
    Monthly Recaps are the best! Everyone absorbs information differently. That combined with schedules not always allowing real time review of changes, the monthly recap helps ensure we didn't miss anything!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 55.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-28-2022 07:21
    No replies, thread closed.
    Great to hear - I'm really glad you find them useful :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 56.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-24-2022 07:01
    No replies, thread closed.

     

    On the 12th day of WEM, the WEM team gave to me – 

    12 Months of the Year helping us help you 😊 

    Well, I hope that’s what we do!  

    (Soppy moment) We love getting to know you and hope that us being here helps you on your WEM Journey. 

    If there is anything we can do to make your life even better (we can’t control the Lottery Numbers!) – let us know. 

     

    All we would like to say for now is Thank You for being part of our Community and we wish ALL of You and Your Family and Friends a wonderful Christmas and New Year and we will catch you on the flip side in 2023 

    No demands… 

    Just make a comment below to participate in our giveaway! 

    That's all folks! by Jian Wei on Dribbble

     



    ------------------------------
    Tracy
    Genesys
    ------------------------------


  • 57.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-27-2022 12:25
    No replies, thread closed.
    No lottery? That is definitely what I want for Christmas lol! But on a serious note, my team appreciates everything Genesys does to make our lives better! Happy New Year!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 58.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-28-2022 07:24
    No replies, thread closed.
    Sorry about the lottery - I'll see if I can sort something next year, haha 🔮🔮

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 59.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 12-28-2022 10:12
    No replies, thread closed.
    Is there a way to get a refresher on WEM?   I have asked for this in the past, someone called me and told me that someone from Genesys would get in touch with me, but I have not heard anything.

    ------------------------------
    Judith Jimenez
    CURE Auto Insurance
    ------------------------------



  • 60.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-29-2022 05:09
    No replies, thread closed.
    Hi Judith,

    We still have demos that you can catch up on here. They are very thorough and should help you.

    Alternatively, I believe we will be holding future demo series events in the New Year that you can sign up for - keep an eye on the Events tab!

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 61.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 12-29-2022 07:24
    No replies, thread closed.
    Me Again, Judith :-)

    There is also a demo happening on the 12th Jan (11 UK Time) but you could watch on Demand) that you could reister for here

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 62.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 01-03-2023 04:44
    Edited by System 01-26-2024 19:03
    No replies, thread closed.

    Hey, Community Members,


    We hope you have all had a fabulous time with Friends and Family and not suffered with the trials and tribulations that Mother Nature has sent us over the festive season.

    As we start 2023, just a quick reminder that you have until Friday 6th Jan to add your comments to any of our 12 days of WEM to participate in our our giveaway.

    We will announce the winners on Monday, January 9th 

    Feel free to share any New Year Resolutions you have made for 2023, at least this way they are set in stone and we will revisit them in December to see if you have succeeded!! 😉


    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 63.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 01-03-2023 09:21
    No replies, thread closed.
    Happy New Year! I am not one to typically do New Year's resolutions but this year is different. As I mentioned before, we relocated to Oregon to build our dream home on the coast. Well that move has been extremely stressful and not as smooth as we had hoped. As of today, we still do not have building permits even. So we use that as an excuse to eat out a TON and to eat junk we just shouldn't be using. Our New Year started off with resetting our daily dietary intake and to not eat out more than 3 times per week. We have only eaten out one time since last Wednesday.... which is a record! We are already feeling better. It is not as easy to cook in a travel trailer as one would think LOL! But our health will be worth it!

    ------------------------------
    Cherri Lindquist
    Clinical Director of Nursing
    Company Nurse, LLC
    clindquist@companynurse.com
    ------------------------------



  • 64.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 01-04-2023 08:08
    No replies, thread closed.
    I can relate to that and I've not even moved house!!!

    I'm going to give up social media for a month and see how it impacts my life ;-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 65.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 01-05-2023 10:49
    No replies, thread closed.
    Happy New Year!  As my husband and I get older we want to continuing to make little changes to improve our health.  Our New Year's Resolutions for 2023 is to eat less saturated fats by removing one thing each day from our diets and adding a fruit or vegetable in it's place, again small changes.  Also work on staying consistent with our exercising.

    ------------------------------
    Katie Ladell
    Genesys - Employees
    ------------------------------



  • 66.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    GENESYS
    Posted 01-05-2023 12:39
    No replies, thread closed.
    Small changes can make huge differences :-)

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 67.  RE: 🎁HOLIDAY GIVEAWAY🎁Join us for our 12 Days of WEM!

    Posted 01-04-2023 05:35
    No replies, thread closed.
    I concur, the recap helps a lot in tracing the latest feature releases. I always look for the future roadmap features under WEM to wait and find which upcoming features can be useful.
    Thanks again to the whole team for a Wonderful work in 2022 and looking forward for a good start to 2023.

    ------------------------------
    manu kandwal
    Accenture Solutions Private Limited
    ------------------------------



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