Genesys Cloud - Main

I have created a holiday schedule for 26th Jan ( Australia Day), This year 26th Jan is on Sunday hence Monday will be a public holiday. 

I can go in schedule to change the date to 27th or create a new holiday schedule and add that to the schedule group, and delete it later.

Is there a way this can be configured so it picks-up the public holiday is scheduled on weekends and updates the holiday schedule to next day i.e. 27th in this case.? 

Thanks in advance:) 

#PlatformAdministration

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Siddharth Desai
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Try creating a custom recurring schedule using this in the RFC 5545 field:

FREQ=YEARLY;BYMONTH=1;BYSETPOS=1;BYMONTHDAY=26,27,28;BYDAY=MO,TU,WE,TH,FR

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 01-05-2025 21:51
From: Siddharth Desai
Subject: Holiday Schedule

I have created a holiday schedule for 26th Jan ( Australia Day), This year 26th Jan is on Sunday hence Monday will be a public holiday. 

I can go in schedule to change the date to 27th or create a new holiday schedule and add that to the schedule group, and delete it later.

Is there a way this can be configured so it picks-up the public holiday is scheduled on weekends and updates the holiday schedule to next day i.e. 27th in this case.? 

Thanks in advance:) 

#PlatformAdministration

------------------------------
Siddharth Desai
------------------------------